Home >> Customer Support >> Delivery >> Which courier do you use? We use a multitude of Couriers to help us with dispatch, this is dependent on whats ordered, the size, weight and how may cartons are used to pack your order.I’m afraid we’re not able to handle individual preferences…
Home >> Customer Support >> Your account >> Subscription to our newsletters Subscription to our newsletters are free! Simply provide us with your email address and you will receive regular updates on special offers and promotions on our fantastic range of plants and trees.
Home >> Customer Support >> Your account >> Reward Points In order to gain “Reward points” you have 2 options , you can send a link to one of our products through to a friend or family member and should they chose to order the plant via the link provided,…
Home >> Customer Support >> Your account >> I would like to speak to someone on the phone, please could I have a phone number? At Gardening Express we are an online only business, which means we do not operate a telephone support service or order line. In our surveys,…
Home >> Customer Support >> Delivery >> How do I get FREE Shipping? To qualify for our FREE Shipping all you need to do is purchase £250 or more from us in one single order.Unfortunately the highly automated nature of our systems means that we cannot merge two or more…
Home >> Customer Support >> Ordering >> Can you make some recommendations for my garden and suggest any plants? If you are looking to makeover your garden or just enhance a small area we have a number of guides that should you to decide on the right plant. Garden styles…
Home >> Customer Support >> Ordering >> Can I have a copy of my invoice? You can print out a copy of any invoice from us from your Gardening Express account any time you want to. To do this just access your customer account area on our website then select…
Home >> Customer Support >> Guarantees >> Price Match Details We believe that you won’t find better quality plants at a lower price anywhere else. So if you think you can buy better, we’d like to hear from you. We’re not just making a bold statement here, we’re putting our…
Our collections are always as advertised, and do state these can be of a mixed variety. The mix can indeed include the varieties as those mentioned in the advert details.These are examples of the plants available in our large and extensive collection. All of which are of a superior quality,…
Home >> Customer Support >> Ordering >> I’m new, How do I order? Welcome to Gardening Express, the home of great value plants & gardening accessories. All the items you see are available to buy online. Simply click on the item you wish to buy and click ‘add to basket’….
No, Gardening Express does not print a catalogue. New products are added to the site daily, so you need to visit the gardeningexpress.co.uk site regularly to keep up-dated with all the latest plants & products.
This is something we may be able to offer, as well as selling directly to our end customers, we can also provide wholesale services to customers buying 10+ units of one product and spending over £1000 per invoice depending on the time of year and product in question. We have…
No, we do not have a shop, we are a UK based Internet Retailer.
This means that the product is temporarily out of stock or has been discontinued. Tip – We often take repeat deliveries of popular products, or have more growing on in the nursery. We would advise you to keep checking the site to see if your desired item becomes available again.
Unfortunately some items will be out of stock or be removed from the site altogether if discontinued. Please be advised that our Customer Care team cannot tell you when a product will be back in stock.Tip – We often take repeat deliveries of popular products, or often we will leave…
Home >> Customer Support >> Your account >> I would like to speak to someone on the phone, please could I have a phone number? The main way to contact us is by submitting a Contact Form. This is accessible via our contact us page. Please ensure you include your…