• How to clear your browser cache

    You may be reading this because you are experiencing technical issues with your internet browser. If your internet browser is not displaying up to date information from us (i.e. we tell you that the information you are seeing is different to what it should be) or it is behaving oddly…

  • Cannot clear contents of Basket

    Home >> Customer Support >> Tech Issues >> Cannot clear contents of Basket We can only apologise if you are experiencing issues when trying to ‘clear’ your basket. With regret we are unable to help you with this, as it involves logging into your account which is password protected by…

  • Website Technical Problems/Issues

    Home >> Customer Support >> Tech Issues >> Website Technical Problems/Issues We are sorry that you are having an issue with using our website. Please contact our IT Dept by emailing itservices@gardeningexpress.co.uk with as much of the following information as you are able to supply. The more detail the better….

  • My user id/password is not recognised

    Home >> Customer Support >> Tech Issues >> My user id/password is not recognised Have you registered with another id or password? It is often the case that people forget what they used to register with us. You must use the exact user id and password combination with which you…