Home >> Customer Support >> Ordering
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Will I get an email to say my items have been dispatched?
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Where’s my order confirmation?
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Where do I find my order number?
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When Will I be Charged?
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The product I ordered is now reduced. Can you refund me the difference?
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My order is marked as despatched in my account but has not arrived
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My order is a gift for someone. Can I add a message to it?
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I’m new, How do I order? How can I pay?
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I’m buying quite a lot, can I combine shipping and have a cheaper price?
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I need to change/edit the delivery or billing address of my order
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I have placed an order yesterday and one today. Can I combine the two to save on one delivery charge?
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How do you ensure Quality and the Size of the Plant’s shipped to me?
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Do the plants come with ornamental planters or fancy pots for the patio?
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Can I place an order in advance for a specific delivery date?
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Can I pick up my order from your nursery/ warehouse?
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Can I have a copy of my invoice?
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Can I cancel my order?