Delivery: Standard Delivery Timescale

Home >> Customer Support >> Delivery >> Standard Delivery Timescale 

We always aim to dispatch standard delivery orders within 3 – 5 working days, but please allow 7-10 working days for dispatch during peak season/around public holidays when couriers do not operate and we are unable ship.  (Please note the Easter period includes 2 Public Holidays either side of a weekend – if you are waiting on an order, don’t panic, it will arrive quickly after the long weekend if not before. We can’t however ship a lot of plants to be sitting in cartons for four-six days in a gloomy warehouse undelivered, although we will pack orders of plants over the weekend again for delivery from the Tuesday, this will primarily be those types that will not mind being in a box for a couple of days.)

Our couriers will usually deliver in a further 2 – 3 working days after dispatch.

Please note there may be additional delays due to seasonal demands, for example Christmas. If this is the case please accept our apologies for this and please be assured your order will be dispatched as soon as we can.

Although the above information relates to our standard delivery times we will sometimes add information to the top of our website which will indicate current expectations for delivery time scales. So especially during peak seasons (March to June, and November/December) please do keep an eye on our website when ordering.

We do endeavour to fulfil all our customer orders as soon as we are able to.