Where’s my order confirmation?
When you place an order on our website, our automated systems will generate an order confirmation and send this to the email address you provided at checkout.
Occasionally these are not received by customers due to typos with the email address you provided when inputting your details, or perhaps spam filters on your email have prevented delivery to your inbox. If this has happened you can update your details in your account on our website to fix the email address.
Within your account on our site you can find a copy of the order to confirm what you ordered, plus the order status in terms of where we are up to with processing and shipping your order.