Do you deliver to my area, how long will it take, and how much does delivery cost?

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How long will delivery take?

We aim to dispatch all orders within 3-5 working days, but please allow up to 7-10 working days for dispatch at times when there may be reduced capacity for shipping, particularly during peak season/around public holidays. The couriers will generally deliver within 2-3 working days following dispatch. 

For items that are showing as ‘Out of Stock’ on our website, these can be added to your wish list so that you can place your order when it is next back in stock and receive your delivery within the usual timeframes, so you know when to prepare your garden.  

Placing an order constitutes acceptance of these Exclusions and Conditions, in addition to other policies throughout our website. We do use external couriers; Gardening Express cannot be held liable for any issues pertaining to delivery, though if there are any concerns with the plants themselves on arrival, please do reach out to our Customer Support team through the ‘Contact’ page of our website. Please note that this needs to be done within 14 days of receipt of your order. 

Do you deliver to my area?

We deliver to all areas of Mainland UK (excluding Northern Ireland but including the Isle of Wight). 

We can deliver to some areas in the Highlands of Scotland, though restrictions can apply. We cannot deliver to the Channel Islands or offshore locations such as the Isle of Man, Shetland, Hebrides, BFPO addresses, or PO Box addresses due to excessive costs of carriage and customs regulations pertaining to the transit of live plants.  

If you have already placed your order for one of these locations, we can dispatch this to an alternative address in the UK if you supply this, or we will cancel and refund this for you. 

How much does delivery cost?

Standard delivery is just £6.99 for all orders, regardless of order size. 
Delivery is FREE for orders over £250 

Do you offer next-day delivery or nominated-day delivery?

At this time, we do not offer these services as we use external courier services and would not be able to guarantee your delivery on these dates due to factors beyond our control – we do not want to make any promises we cannot keep. We do hope to offer this service one day, using our own transport for local orders, so watch this space!