When Will I be Charged?

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When you place your order, our system will immediately contact your bank/card issuer for authorisation to take payment.

If the payment is authorised, you will receive an email within a few minutes to confirm your order and the payment will be taken shortly afterwards. It is important to use a valid email address when placing your order for this reason.

If an item goes out of stock or out of season after the order is placed, our Customer Support team will reach out to confirm the next steps for this.

If the payment is not authorised by your bank or card issuer, the order will not go through and no funds will be taken, though the charge can show as pending for 48 hours – please reach out to your bank to clarify why this has happened.