You have refunded me the wrong amount

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Mistakes can happen from time to time, so if you think you have been refunded the wrong amount, please contact us by either submitting a contact form on the ‘Contact’ page of our website or emailing us at
Please note: delivery charges are non-refundable unless we are refunding the whole order, so your refund will not include the delivery charge if it is not the whole order being refunded.
In the case of discounts, the amount refunded will be adjusted to reflect the revised order value and appropriate discount level. Please do check the order confirmation to see how much was paid for each item, taking the discount into consideration.