You have refunded me the wrong amount

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Regrettably mistakes can occasionally happen.

If you think you have been refunded the wrong amount please contact us by using our Contact form. You can submit a Contact Form on the Contact page of our website. Alternatively please email us at ineedhelp@gardeningexpress.co.uk

Please note:

Delivery charges are non refundable (unless you have received a wrong or faulty item from us or you send back the entire order) so you will be refunded the full value of the items returned less the delivery charge.

If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level, so please do check your order confirmation to view the actual amount paid per item.

If you still cannot find the answer to your question please contact us.