My plants turned up in a damaged box, should I be worried?

We are really sorry if your courier has been a little clumsy with your package, we work carefully with all of our couriers to encourage them to be as careful as possible with our plants but accidents do occasionally occur.

The good news is that we carefully pack all of our plants and plants are a lot sturdier than they are often given credit for.  A few bumps in transit will do your plant no harm except the loss of a few leaves and even a cracked pot is nothing to worry about.  Get your plant into the ground as soon as you can and well watered, it will soon pick up and start thriving.