I’m new, How do I order?
Welcome to Gardening Express, the home of great value plants & gardening accessories. All the items you see are available to buy online. Simply click on the item you wish to buy and click ‘add to basket’. You can then
How do I take advantage of your price match promise?
We believe that you won’t find better quality plants at a lower price anywhere else. So if you think you can buy better, we’d like to hear from you. We’re not just making a bold statement here, we’re putting our
How long does delivery take? When can I expect to receive my plants?
We are working hard to get your plants out to you as soon as possible. We aim to dispatch within 3-5 working days once we receive your order and then you need to allow a couple of days for the
How do I get FREE Shipping
To qualify for our FREE Shipping all you need to do is purchase £200 or more from us in one single order. Unfortunately the highly automated nature of our systems means that we cannot merge two or more orders together
My plants turned up in a damaged box, should I be worried?
We are really sorry if your courier has been a little clumsy with your package, we work carefully with all of our couriers to encourage them to be as careful as possible with our plants but accidents do occasionally occur.
Will you be getting any more in? I missed out on a plant offer!
Unfortunately, some items will be out of stock or be removed from the site altogether if discontinued. Please be advised that our Customer Care team cannot tell you when a product will be back in stock. Tip – We often
I think I am missing a plant from my order, can you help?
We carefully check all plants and orders a number of times prior to dispatch but mistakes can happen. Orders which consist of multiple plants are often shipped in multiple boxes. These boxes can arrive at different times. Sometimes we use
I would like to speak to someone on the phone, please could I have a phone number?
Gardening Express is an online only business, which means we do not operate a telephone support service or order line. In our surveys, customers have advised us that they value our great prices for quality plants above anything else. By
Can I have a copy of my invoice?
You can print out a copy of any invoice from us from your Gardening Express account any time you want to. To do this just access your customer account area on our website then select your order and then select
Do you have a Shop?
No, we do not have a shop, we are a UK based Internet Retailer.