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Important Delivery Information

If you’re awaiting delivery of an order you’ve placed and have come here to query when it will arrive please note the following:

We aim to dispatch all orders within 3-5 working days, but please allow 7-10 working days for dispatch during the peak spring season or around public holidays when couriers do not operate and we are unable to ship.  

If you are waiting on an order, don’t panic, it will arrive in due course and we thank you for your patience.

There is no need to contact us to chase up your delivery unless you’ve received a courier tracking number over 72hrs ago and your items have not arrived.

Other queries?

If you have another query, please be sure to search our Knowledge Base using the search box above, as we’ve already prepared a wealth of information relating to gardening hints and planting tips, to specific queries we received about particular plants and orders placed here. 

Please do note the above information regarding deliveries or orders at this time. Multiple public holidays do slow the process where we want plants to be of the best quality and as fresh as possible when they arrive with you.  Should you still have a query, please use our contact form or email address located on the Contact page of our website.

Updated on July 25, 2023