Your order number can be found in the following places.

  • Your Gardening Express website account
  • Your order confirmation email
  • The packing slip that comes with orders made directly with Gardening Express
  • Your order number can also be found on label stuck to the outside of the package (referred to as 'Sender ref')


We will need your order number, name, full address, and telephone number if you raise a support ticket with us to enable our customer care team to speedily address any query you have.