I have not received any replies to my emails?
We aim to reply to any support tickets raised or emails received in a timely manner, however the time it takes will vary from season to season and our current order volumes. You may wish to check you have sent to the correct email address, check with in your account for responses to your ticket, and failing that, raise a fresh ticket should you not have heard back from us after a few days.
David is the author of this solution article.
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