FAQ

How do I contact Gardening Express?
The best way to contact us is via logging into your account and raising a support ticket. It is our aim to respond to all messages within 3 working days...
Wed, 22 May, 2019 at 2:32 PM
I saw this item in an advert but cannot find it on your site?
This means that the product is temporarily out of stock or has been discontinued. Tip - We often take repeat deliveries of popular products, or have mor...
Mon, 14 Jan, 2019 at 5:07 PM
Will you be getting any more in?
Unfortunately some items will be out of stock or be removed from the site altogether if discontinued. Please be advised that our Customer Care team cannot t...
Mon, 14 Jan, 2019 at 5:18 PM
Do you do wholesale?
Yes we do, as well as selling directly to our end customers, we can also provide wholesale services to customers buying 10+ units of one product and spendin...
Mon, 14 Jan, 2019 at 5:22 PM
Do you have a Shop?
No, we do not have a shop, we are a UK based Internet Retailer. 
Mon, 14 Jan, 2019 at 5:27 PM
Do you have a catalogue?
No, Gardening Express does not print a catalogue. New products are added to the site daily, so you need to visit the gardeningexpress.co.uk site regularly to...
Mon, 14 Jan, 2019 at 5:29 PM
I'm new, How do I order?
Welcome to Gardening Express, the home of great value plants & gardening accessories. All the items you see are available to buy online. Simply click on...
Mon, 14 Jan, 2019 at 5:32 PM
Gardening Express Varieties of Plants within a Collection
Our collections are always as advertised, and do state these can be of a mixed variety. The mix can indeed include the varieties as those mentioned in the ad...
Mon, 28 Jan, 2019 at 5:11 PM
Price Match Details
We believe that you won't find better quality plants at a lower price anywhere else. So if you think you can buy better, we'd like to hear from yo...
Tue, 29 Jan, 2019 at 2:56 PM
Can I have a copy of my invoice?
You can print out a copy of any invoice from us from your Gardening Express account any time you want to.
Fri, 15 Mar, 2019 at 1:23 PM